Job Description

About the Role
Administrative Services Manager
Location:
Warrnambool, Barwon South West, Victoria, Australia
Work Arrangement:
Hybrid (office-based and work-from-home arrangements)
Employment Type:
Fixed-Term, Full-Time or Part-Time
Contract Duration:
Maximum term until January 2028
Reason for Vacancy:
Parental leave coverage
Salary:
AUD $89,029–$104,924 per year, plus superannuation
Job Description
Lead and support a team of legal assistants in the Warrnambool office, working alongside the Regional Manager to deliver great service and make a difference in the community.
Maximum-term position up to January 2028.
This is a parental leave coverage position.
Salary range: AUD $89,029–$104,924 plus superannuation.
Up to AUD $15,900 in salary packaging and flexible hybrid work arrangements.
About the Role
Victoria Legal Aid (VLA) is seeking an experienced people leader to join our Warrnambool team. As an Administrative Services Manager (ASM), you'll provide leadership and operational support to a team of legal assistants, supporting the South Coast region.
In this role, you will:
Lead and support staff performance, recruitment and training, ensuring the team can deliver high-quality services.
Coordinate workforce scheduling and day-to-day office operations, including managing the office budget and facilities.
Represent VLA externally through seminars, meetings and engagement with key stakeholders.
Build and maintain strong stakeholder relationships to support VLA's organisational goals, service delivery and community initiatives.
This role is based at our Warrnambool office on Gunditjmara Country.
Why Warrnambool?
Vibrant local culture of art, music, food and history.
Relaxed coastal living with stunning beaches and views.
Excellent work-life balance without the noise and traffic.
Surrounded by nature, close to the Grampians, parks and reserves that protect native plants and wildlife.
About You
As our ideal candidate, you will possess:
Leadership skills and experience in managing and developing staff.
Experience in coordinating administrative functions, specifically office procedures and practices.
Highly proficient information technology skills.
Exceptional organisational skills, with the capacity to manage changing environments and prioritise your workload to meet tight deadlines.
Strong interpersonal skills, with the ability to effectively communicate with people from diverse social and cultural backgrounds, and stakeholders at all levels.
Don't meet every requirement?
At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.
About Victoria Legal Aid
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1,500 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education, with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
Employee Benefits
A focus on work-life balance, including flexible working arrangements.
Hybrid work-from-home and office model.
Generous leave benefits, including:
Three days of paid seasonal leave, to be taken between Boxing Day and New Year's Day public holidays.
Paid gender affirmation leave.
Five days of paid reproductive and fertility leave per calendar year.
Annual 3% salary increase each December, plus performance-related salary incentives.
Attractive salary packaging options, including:
General expenses up to AUD $15,900.
Meals and entertainment up to AUD $2,650.
Novated leasing.
Individual learning and professional development opportunities tailored to your role and career goals.
Free annual flu vaccinations.
Access to our Employee Assistance Program, including confidential counselling and a range of mental health and wellbeing resources.
How to Apply
To be considered for this role, please submit your current
resume and a cover letter
.
If you require adjustments to the recruitment and selection process or need an alternative format for any application material, please contact the recruitment team.
For further information, please review the attached position description or contact Amanda Chambers, Regional Manager, on (03) 5559 7222 or email recruitment@vla.vic.gov.au.
No agency applications will be accepted.
Other Relevant Information
Staff are required to attend office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless they are part of a border community.
VLA is committed to putting the safety and wellbeing of children first.