Job Description
Apex America is looking for people committed to customer service to join the team as a remote Customer Service Advisor.
Features
Respond to customer queries, requests and requirements through telephone calls.
Provide information and guidance in accordance with established procedures.
Record the information of each attention in the corresponding systems.
Comply with the quality, productivity and service indicators defined for the operation.
Requirements
Complete secondary school.
Minimum experience of 3 months in customer service, call center, contact center or similar functions.
Availability to work remotely.
Availability to work 48 hours a week in the assigned schedule between 12:00 p.m. m. and 10:00 p.m. m., with a rotating day of rest.
Have the necessary tools to perform remote tasks, in accordance with the operation guidelines.
Benefits
Monthly remuneration of S/ 1,130.
Performance bonus of up to S/ 155, subject to compliance with indicators.
Entry to the payroll from the first day of work with all the legal benefits.
Paid training.
Opportunities for development and internal growth.
Selection process
People who meet the profile will be considered for the stages of the selection process. The Recruitment team will only contact candidates who continue in the process to provide them with the corresponding information.",