Job Description

## Features

* Provide telephone, chat and/or email support to clients, offering an exceptional service experience.
* Resolve doubts, queries and incidents related to products and services.
* Provide basic support and follow up on requests until resolution.
* Identify customer needs and offer products or services that generate value, meeting sales objectives.
* Follow up with potential and current clients to strengthen the business relationship.
* Accurately record all interactions and procedures in the CRM system.
* Comply with the quality, productivity and sales indicators established by the company.

## Requirements

* Minimum 1 year experience in Call Center, customer service, support or telephone sales.
* Excellent verbal and written communication.
* Negotiation, persuasion and service-oriented skills.
* Ease in solving problems and handling objections.
* Basic use of a computer and digital tools (CRM, email and Office packaging).
* Focus on results, achievement of goals and teamwork.
* Availability to work remotely with a stable internet connection and computer equipment.

## We offer

* Competitive salary plus attractive bonus scheme for performance and sales.
*Fully paid initial training.
* Real opportunities for professional growth and development.
* 100% remote work.
* Excellent work environment.
* Job stability and continuous training.

## Experience

* Call Center, Customer Service, Support or Sales: 1 year (essential).

Modality: Remote employment.",