Job Description

We are seeking a top candidate to join our team as Trilingual Contact Center Agent (German, English).\n\nCompensation:\nCOP 3.15M/month.\n\nLocation:\nRemote (specific timezone).\nGMT-09:00 to GMT-01:00.\n\nMission of Callzilla:\nWe strive to be a true extension of our clients brands, providing meaningful ongoing guidance, and delivering optimal customer experiences across all communication channels -- voice, email, chat, social media, SMS text, and other channels.\n\nWhat makes you a strong candidate:\nYou are proficient in customer service, and call center operations.\nSpanish - Native or fully fluent.\nGerman - Native or fully fluent.\nEnglish - Native or fully fluent.\n\nResponsibilities and more:\nThe position we currently have available is 100% work-from-home for a B2B (Business to Business) multichannel campaign (emails and calls).\nTraining is paid at 75% of your base salary.\n\nTraining schedule: Monday to Friday, 4:00 a.m. to 1:00 p.m. for approximately 2 weeks.\n\nOperations schedule:\nMonday to Friday weekends off.\nAvailability required from 4:00 a.m. to 1:00 p.m. and 8:00 a.m. to 5:00 p.m.\n(subject to change due to Daylight Saving Time).",