Job Description

We are BPO Global Services, a diverse and inclusive community of global talent that builds authentic relationships in every interaction.\nWe are looking for a Bilingual Portuguese Agent, who will be responsible for:\nProviding information about the company's products or services;\nIdentifying customer needs and achieving effective retention;\nEnsuring high standards of quality, productivity and service.\nWhat do we offer?\nPay: USD 4.00 per hour.\nContract type: Freelancer.\nSchedule: Flexible, according to customer demand.\n\nRequirements\nIntermediate/advanced level of Portuguese;\nAvailability to work full time;\nMinimum of 6 months of experience in a call center in the sales or retention areas.\nWhat will be your challenge?\nIn-depth knowledge of the campaign's products and services;\nProvide objective, clear and quality service to customers;\nContact customers to make sales and/or retention;\nServe and promote designated services;\nReport results to your supervisor;\nComply with company standards, manuals and procedures.\nExclusive benefits\nRight to 5 days of paid vacation after completing one year of contract.\nPaid time off on your birthday. \n\nWe are not looking for any profiles. We are looking for someone who understands that speaking another language is not just a skill, but an opportunity. And this could be yours. \nBe part of BPO Global Services and take your career to the next level!",