Job Description

Do you want to be part of the best Global Talent? This is your opportunity!\nAt BPO Global Services we are an inclusive community of Global Talents that build ties with each contact. We are looking for passionate, committed people with a service attitude.\n We are looking for:\nBilingual Italian Retention Agent.\nWhat do you need to apply?\nAdvanced level of Italian (oral and written).\nBe a high school graduate.\nHave previous experience in sales, retention and customer service.\nFull-time availability.\nWhat do we offer you?\nIndefinite-term contract.\nBase salary of $2,587,000 + variable bonus of $500,000 + uncapped commissions.\nJob stability and opportunity for growth.\nFlexible vacations.\nDay off for your birthday.\nYour duties will include:\nAttend to and resolve customer concerns, complaints and requests.\nRecord information about each interaction.\nManage applications related to the account.\nHave a thorough understanding of the assigned products or services.\nComply with internal policies, procedures and manuals.\n What are you waiting for?\nJoin a team that values your talent and encourages you to grow professionally in an excellent work environment!\nApply now and be part of the change.",