Job Description

We are BPO Global Services, a diverse and inclusive community of global talent who build authentic relationships in every interaction. We are looking for a Bilingual Agent - Portuguese who will be in charge of:\nProviding information about the company's products or services, identifying customer needs and achieving effective retention, ensuring high standards of quality, productivity and service.\n\nWhat do we offer?\nSalary: $2,587,000 + transportation assistance $249,095 + retention commissions.\nContract: indefinite term.\nSchedule: Monday to Sunday from 6:00 a.m. to 4:00 p.m. (Rest 1 day a week).\nRequirements:\nUsership of the intermediate/advanced Portuguese language\nBachelor's degree\nFull-time availability\n6 months of experience in a sales or retention call center.\n\nWhat will be your challenge?\nKnow in depth the products or services of the campaign\nProvide objective and clear advice to clients\nContact clients to close sales and/or retentions\nAttend to and promote the assigned services\nReport results to your supervisor\nComply with regulations, manuals and procedures\n\nExclusive benefits:\nSpecial rates at gyms.\nDiscounts in stores, restaurants and medical services.\nFinancial savings options and educational agreements.\nWork environment: A place where your well-being and professional development are valued.\nWe are not looking for just any profile. We are looking for someone who understands that speaking another language is not just a skill, it is an opportunity. And this is yours.\nBe part of BPO Global Services and take your career to the next level!",