Job Description

We are an ExperienceTech that connects the biggest brands on the planet and their users with the TOP experiences. We lead trends through innovation and are present in 100 countries, delivering solutions through cutting-edge technology in more than 300 languages ​​and dialects to 170 markets. We are looking for a talent like you, who wants to take on a new challenge as a Reporting Analyst - Bilingual\nRequirements:\nComplete university professional or student in the final cycles of a degree in engineering, business administration, statistics, programming or related fields.\nHave advanced command of the tools: MS Excel and SQL. Power BI (Intermediate)\nKnowledge of English B2 (Will be evaluated during the process).\n06 months of minimum experience in similar positions.\nFunctions:\nCarry out monitoring, control and improvement of quality, productivity and resolution indicators in first contact.\nPresent results reports to the Account Executive, Director of Operations and Client.\nAnalyze the databases extracted from the client's application, design strategies that allow generating value\nAnalyze the evolution of the indicators productivity, generating alarms that allow decisions to be made.\nGuarantee the quality and timeliness of the information presented through the different reports.\nAnalyze and alert about the various factors that impact the fulfillment of the communication and effectiveness objectives\nOther activities inherent to the area.\nConditions:\nModality: Virtual\nComplete payroll with all the legal benefits.\nCorporate discounts and educational agreements.\nGo ahead to be part of the best company to work for, certified as Great Place to Work Peru!"