Job Description

Boomee is a technology company that helps large brands manage refund processes for consumers throughout Latin America. Our platform automates request validation and payments, offering a fast, secure and transparent experience.

We are growing and we are looking for a committed, organized person with excellent customer service to be part of our Customer Service team, located in Argentina.

Responsibilities:
Respond to consumer queries via WhatsApp and email.
Analyze refund requests and validate the documentation presented.
Register and track cases on our platform.
Provide cordial, clear and decisive attention.
Work together with the Operations and Technology teams to resolve incidents.
Contribute to maintaining high levels of user satisfaction.

We offer
100% remote work.
Administrative schedule.
Training and support.
Possibility of professional growth in a technology company with expansion in Latin America.
Excellent work environment.

If you like helping people, solving problems, and being part of a growing company, we'd love to meet you!"