Job Description

Join Siigo and help transform the way thousands of businesses operate with technology\n\nAt Siigo we are looking for our next Business Training and Valuations Analyst to join our team and take innovation to the next level. If you are passionate about challenges, this is the place where you can make a difference.\n\nYour challenges:\nYou train new and current collaborators in commercial and customer service skills, strengthening their performance and contributing to the achievement of the area's objectives.\nYou execute the induction schedule according to the established model, avoiding gaps between trainers and trained teams\nYou generate evaluations and share the results to generate action plans with the Business Unit Managers.\nYou perform active listening of calls to evaluate commercial and service aspects, with the aim of strengthening the advisor's speech and optimizing the client experience.\nYou participate in meetings with the commercial and service areas to present results, define plans for improvement needs in the evaluation processes.\nYou build training tools (infographics, videos) that help strengthen the knowledge and skills of advisors\naction and detect\n\nWhat do we need from you?\nProfessional in Business Administration, social communication, marketing, sales or related.\nMinimum experience of 2 years in training and education areas.\nMinimum experience of 1 year in the commercial area.\nTeam management.\n\nWhat we offer:\nRemote work.\nA team that is committed to learning and real growth.\nAn environment where innovation and collaboration are everyday.\n\nWe propose:\nBe part of a company that transforms your life by promoting a culture of excellence, based on a purpose, values and skills, which is our essence and differentiates us from other companies.\nInterest and support in your continuous learning, professional and personal growth.\nHave fun doing what you like and achieve incredible results.\nBe you and live in an inclusive and diverse work environment.\n\nAt Siigo, we value the unique experiences and perspectives of each person. We believe that everyone has something valuable to contribute and we are excited to meet those who would like to contribute to our team. If you are passionate about growing and making a difference in an inclusive environment, we want to meet you!"