Job Description

Constructora Amarilo is looking for a PQRS Analyst to manage and follow up on customer requests, complaints, claims and requests, guaranteeing timely and quality attention.\n\nRequirements\nTechnician or Technologist in administrative careers.\nMinimum 1 year of experience in customer service, PQRS, customer service or related administrative processes.\nCommunication, analysis and customer orientation skills. service.\n\nWorking conditions\nSalary: $2,789,920.\nContract with all legal benefits.\nHybrid modality: during the first 2 months the work will be in person. Subsequently, you will work 3 days from the office and 2 days from home.\nOpportunity for professional growth and development.\n\nMain functions\nManage and respond to client PQRS.\nFollow up on assigned requests and cases.\nGuarantee quality and timeliness in responses.\nKeep management information and records updated.\n\nIf you have experience in customer service or PQRS management and are looking for job stability in a recognized company, Apply!"