Job Description

Be part of our team! \nThe future is built with talent. And at Indra Group, we are looking for yours. \nWe are looking for a Junior On Site Support Analyst with experience in the position. \nRequirements: \nIntermediate cycle students (5th grade and above) or technical graduates from careers such as Computing and Informatics or Systems. \nBasic computer assembly courses, home network configuration and Windows/Office management at an advanced user level. Training in Excel Intermediate Level and PBI management \nKnowledge in ITIL, IT Warehouse Management \nMastery of ITSM/ITAM Tools \nData Analysis \nTeamwork and focus on results. \n \nFunctions: \nRegistration and Control: Keep the CMDB (Configuration Management Database) and the asset repository updated, recording registrations, cancellations and transfers. \nLife Cycle Management: Execute the process from the receipt of the equipment (Hardware) or purchase (Software), until its assignment to the user and subsequent final disposal. \nInventory Reconciliation: Carry out periodic physical inventories (sweeps) to contrast what exists in the warehouse and offices against what is recorded in the system. \nCompliance Management (SAM): Monitor the use of software licenses to avoid legal compliance gaps or cost overruns due to unused licenses. \nControl of Guarantees and Contracts: Manage warranty claims with suppliers and monitor the renewal dates of maintenance contracts. \nStatus Report: Prepare monthly reports on the health of assets (age, physical condition, critical stock). \n \nWhat do we offer? \n100% EPS insurance covered \nLife Insurance Law \nCertification Program \nWellness (psychologist, nutritionist) \nCorporate discounts \nAccess to continuous training platform (Udemy) \nCollaborative culture, real opportunities for growth \nLarge-scale technological projects in leading clients",