Job Description

Digital Experience Analyst Bogotá (Teleworking)\nAre you passionate about customer service and want to grow in the energy sector? We are looking for a Digital Experience Analyst to guarantee agile solutions and an exceptional experience for our clients through digital channels.\n Mission of the position\nComprehensively manage client requests, ensuring follow-up, organization of information and effective closure of each case.\n Responsibilities\n Attention and management of digital channels.\n Resolution and follow-up of requests and complaints.\n Administration and organization of client documents.\n Coordination of supports when required required.\n Support in the improvement of internal processes.\n Requirements\n Technician or technologist in administrative or related areas.\n Minimum 1 year of experience in customer service.\n Use of office tools.\n Capacity for analysis and organization.\n Working conditions\n Salary: $2,730,000 + everything required by law.\n Contract: Work or Labor \n Modality: Teleworking (must reside in Bogotá)\nShift shift\nIf you want stability and professional growth, apply now!",