Job Description

Service Desk Analyst Remote Work | Financial Sector\nDo you like technical support and helping users? \nThis opportunity is for you!\n Requirements:\nTechnician or technologist in Systems, IT Support or similar.\nMinimum 6 months of experience in a help desk or level 1 support.\nManagement of ticket management.\nFunctions:\nAttention and solution of technological incidents.\nRegistration and monitoring of tickets.\nEscalation of cases.\nSupport and accompaniment to internal users.\nDocumentation of solutions.\n Conditions:\n 100% remote (from anywhere in Colombia)\n MLV salary + legal benefits\n Prepaid medicine + connectivity assistance + optical assistance\n Monday to Friday\n Direct contract with the company",