Job Description

About the Role
Applications Engineer II
Location:
Hillsboro, Oregon —
Hybrid
(80% On-site / 20%
Remote
)
Job Type:
Full-Time
Job Category:
Engineering, Sales, Marketing and Product Management
Salary:
$110,089–$151,373 annually
Travel
:
Yes — Up to 30% (domestic and international)
Company Name:
HITACHI HIGH-TECH AMERICA, INC.
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
REMOTE WORK:
Hybrid (+50% Onsite) - Onsite 80% / Remote 20%
EXPECTED PAY RANGE:
$110,089 - $151,373 annually
This pay range is for the position’s base pay only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.
POSITION SUMMARY
The Applications Engineer II (AE) is responsible for the technical product support for all defect metrology or analysis systems sales activities. The AE will conduct demonstrations, develop applications, and provide defect metrology or analysis systems training to customers. AE’s will provide customer application training in order to complete tool installation and acceptance tests. AE’s use considerable judgment and initiative independently. AE’s are expected to work on special projects to improve overall department efficiency. AE’s will provide applications support through classroom training, phone support, and through direct work performed at customer facilities. Generally, the AE requires minimal supervision and has knowledge across multiple product lines.
PRIMARY RESPONSIBILITIES
Technical product support for all defect metrology and/or analysis systems sales activities
Provide applications support for customers through recipe automation audits
Support installs or setup equipment at sales shows
Develop training and demonstration materials
Maintain appropriate records of all work performed and training activities
Manage and maintain traveling inventory according to department policy and procedure
Set and keep appropriate schedules for training on the assigned customer site
Provide highly detailed documentation for the purpose of customer and/or Field Service Engineer training
Comply and adhere to company policies
Portray professionalism and pride in appearance while conforming to policy
Exhibit a positive attitude to all employees and customers
Protect and maintain company property (i.e., traveling inventory, company care, test equipment, tools, etc.)
Willingness to relocate and travel
Other duties as assigned
EDUCATION, LICENSES, and/or CERTIFICATION REQUIREMENTS
AS degree in electronics or equivalent combination of education and experience
BS degrees in Electronics Engineering is a plus
Must have and retain valid driver’s license in resident state
Must have the ability to be insured by our car insurance company
Must be eligible for and receive company credit card
EXPERIENCE and TRAVEL REQUIREMENTS
Two (2) years’ relevant engineering work experience
Strong work ethic (i.e., punctual, timely, prepared, collaborative, effective, etc.)
Experience using Microsoft Suite with focus on Excel, PowerPoint, Word, and Outlook
Experience using UNIX is a plus
Travel up to 30% (international and domestic)
SKILLS and ABILITIES REQUIREMENTS / SAFETY REQUIREMENTS
Ability to effectively communicate information to customers and manager regarding all activities and schedules
Basic Knowledge and understanding of Physics and Chemistry
Strong verbal and written communication skills with management, co-workers, internal and external customers
Ability to work with no instructions
Ability to work on assignments that are complex utilizing considerable judgement and initiative
Ability to effectively interface with customers, service department personnel and others
Equipment-specific operation skills
Understanding of equipment Electronics
Ability to work independently with no supervision
Ability to successfully complete complex problems
Ability to use considerable judgement in resolving problems and making recommendations
Training:
Ability to assist other Field Service Engineers with problems they encounter in the field
Ability to transfer technical knowledge to less experienced engineers through on-the-job training (OJT) or classroom training
Ability to give training classes or OJT on complex system theory to both Field Service Engineers and customers
Ability to give and receive advanced customer training
Complete special training classes
Safety:
Comply with injury reporting requirements
Comply with all corporate safety requirements and directives
Use Personal Protective Equipment (PPE) when required
Follow all equipment-specific safety protocols
Equal Opportunity Employer (EOE)
Hitachi High-Tech America, Inc. is an equal opportunity
employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
HTA-AccommodationRequests@hitachi-hightech.com