Job Description

CUSTOMER SERVICE AND CROSSELING ADVISORS ENTEL PERU - INBOUND CAMPAIGN \nFUNCTIONS:\nProvide advice and solutions regarding queries, problems or complaints from current or potential Entel users (Pre and Post payment). At the end of the service, the suggested sale must be approached and closed.\nREQUIREMENTS:\nComplete secondary school\nAvailability to work 100% remotely\nHave tools for remote management: 50mb wired internet, 6th gen processor onwards, 8gb ram, solid disk (SSD). Headsets and web camera.\nBasic computer use\nProactive attitude and desire to learn\nBENEFITS:\nFixed salary S/1130\nEntry to full payroll with all legal benefits\nVariable up to S/.250 + Commissions\nCareer line\nEducational agreements and corporate discounts\nREMOTE MODE\nFULL TIME\nDay: 48 hours weekly\nSchedule AM shift range: 6:00 a.m. to 6:00 p.m. (8 hrs of work + 1 hr break)\nSchedule PM shift range: 1:00 p.m. to 12:00 a.m. (8 hours of work + 1 hour of break)\n1 day of rotating rest\nPAID REMOTE TRAINING:\nDuration: 12 days theory + OJT (Contract from the 1st day of OJT)\nHours: 9:00 a.m. to 5:00 p.m. (theory)\nPayment: S/12 per day attended",