Job Description

Call Center Customer Service and Technical Support Advisor\nFunctions:\nAnswer calls from customers who have questions or problems with their mobile service, providing empathetic and solution-oriented attention.\nManage cases, offer technical support and ensure a quality customer service experience in compliance with established standards.\nWork schedule:\nFull Time Mode\n8 hours of work + 1 hour of refreshment, Range 10:00 - 20:00\n1 day of rest per week\nBenefits:\nEntry to payroll from the first day\nFixed salary: S/ 1130\nBonus for indicators up to S/ 300\nSer+ benefits\nFamily allowance: S/ 113 (according to law)\nFortnightly payments\nCareer line opportunity\nTraining:\nREMOTE modality\nPayment of S/ 25 per assisted day",