Job Description

Join a recognized car platform. We are looking for people with excellent command of English and communication skills to provide support to VIP clients, resolving incidents and guaranteeing a premium service experience.
Main functions:
Respond to customer queries and requests via chat, email and calls.
Provide technical support and assistance in the reservation, use or return of vehicles.
Manage complaints or incidents, ensuring quick and satisfactory solutions.
Maintain high standards of quality and customer satisfaction.
Requirements:
English level C1 (advanced).
Minimum of 6 months experience in customer service or support (desirable).
Availability to work rotating schedules.
Working conditions:
Modality: 100% remote.
Salary: Competitive base + performance bonuses + quality incentives.
Training: Fully paid.
Benefits:
Opportunity to work with a leading brand in shared mobility.
Remote mode from any part of the country.
Paid initial training.
Bonuses for quality compliance.",