Job Description

At MDY Customer Experience, an important transnational company in the BPO sector with more than 28 years of experience, we are looking for a Customer Service Advisor for the Claro Postpago Front project. If you are passionate about the commercial world, customer service and achieving great results, this is your opportunity to grow with us!\n WHAT ARE WE LOOKING FOR?\n People eager to learn and develop.\n Positive attitude, commitment and customer orientation.\n Minimum experience of 3 months in formal or informal Customer Service (ATC).\n What will you do?\nYou will answer incoming calls from Claro Postpago customers.\nYou will resolve queries about receipts, plans, complaints, and services.\nThey are not pure sales, but you will have the opportunity to earn unlimited commissions for cross-selling.\n BENEFITS\n Base salary: S/. 1,130.00\n Productivity bonus: S/. 200.00\n Crosselling Commissions: Unlimited\n Home Office Bonus\n Paid training\n Corporate discounts on brands such as BIMBO, Coolbox, ISIL, Cibertec, Euroidiomas, Cineplanet, Montalvo, MiFarma, Inkafarma, Dr. Dent and more.\n HOURS\nOperating hours: 2:00 p.m. 10:00 p.m. (Full Time)\nREMOTE Training: Monday to Saturday, from 3:00 p.m. to 10:00 p.m.\n REQUIREMENTS\nComplete secondary school (essential).\nMinimum experience of 3 months in sales, cross-selling or customer service (formal or informal).\nHave your own work tools:\nPC or laptop with MINIMUM 8GB of RAM.\nWindows 11 PRO operating system.\nWired Internet connection (not Wi-Fi).\nHeadset with functional microphone.\nWeb camera.\nWhy choose MDY?\nBecause we believe in your talent and we provide you with the tools to grow professionally from day one.\nApply today and start your journey with us!\nBest regards\nMDY Customer Experience\nOur company expressly rejects any discriminatory practice. We do not tolerate discrimination based on age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, sexual orientation or any other status protected by law.",