Job Description

Are you looking for an opportunity in customer service with a focus on collections? This vacancy is for you!\nWho are we?\nAt Bravo, we are a young, dynamic and constantly expanding company. With more than 15 years of experience, we have established ourselves as leaders in debt management and rebanking in Colombia. Now, we continue to grow and we want to add talent to our operation in Spain.\nWho are we looking for?\nWe are looking for a Customer Service Executive with experience in collections, passionate about helping, with skills to connect with clients, resolve doubts, provide clear advice and generate positive impact on our clients.\nWhat will you do?\n Serve and advise clients on financial products and services.\n Provide clear, timely information with a focus on solutions.\n Follow up, resolve concerns and confirm contributions.\n Manage delinquent portfolio through telephone contact.\nWhat do you need to apply? \n Training: Technician, technologist or professional (in progress, completed or postponed).\n Experience: Minimum 6 months in collections and customer service in the financial sector.\n Skills: Assertive communication, active listening, objection handling, results orientation and teamwork.\n Day: Monday to Friday\n Hours: 2:00 a.m. m. 12:00 p.m. m. or 3:00 a.m. m. 1:00 p.m. m. (Colombian time)\n Modality: 100% remote work\nWhat do we offer?\nBase salary: SMLV + Connectivity assistance + Monthly commissions up to $800,000 COP\nNight and holiday surcharges\nIndefinite-term contract\nReal opportunities for growth within the company",