Job Description

Join Siigo and help transform the way thousands of companies operate with technology\n\n\nAt Siigo we are looking for a Customer Success Advisor to join our team and take innovation to the next level. If you are passionate about challenges, this is the place where you can make a difference.\n\n\nYour challenges: \nYou fully apply the knowledge of the SIIGO accounting software in the processes of creating the PUC, bank reconciliation, adjustments for inflation, provisions, calculation and management of amortization, depreciation, generation of official books, basic and general financial statements, in order to transmit this knowledge to the users of the program.\nYou apply the knowledge of the payroll module in accordance with the law 100 and Law 50 regarding the calculation of pension, health, withholding, ARL and self-assessment of parafiscals.\nYou analyze the administrative and operational organization of the users of the SIIGO Accounting Software to support their implementation of the different accounting processes through the SIIGO accounting software\nGuides and support the user in cases of doubt about the previous items, in accordance with good accounting practices and legal regulations, for the definition of the client according to each case.\nYou attend to any client request and provide truthful and reliable information related to the SIIGO accounting software.\nYou correctly complete the requirements and records.\nYou follow up on the commitments made with clients.\nAll other functions that are assigned by the immediate leader and that correspond to the nature of the position.\n\nWhat do we need from you?\nProfessional in Public Accounting or student from 7th semester or complete accounting technician or technologist. \nMinimum experience of 6 months in customer service, preferably in a Call Center.\nManagement of office tools.\nSchedule availability. \nExcellent internet connection.\n\nWhat we offer:\nRemote work.\nA team that is committed to learning and real growth.\nAn environment where innovation and collaboration are everyday.\nBenefits that really make a difference.\n\nWe propose: \nBe part of a company that transforms your life by promoting a culture of excellence, based on a purpose, values and skills, which is our essence and differentiates us from the others companies.\nEnjoy a Benefits, Wellbeing and Balance Plan, which integrates our life inside and outside the company, creating experiences of happiness for everyone (collaborators and family).\nInterest and support in your continuous learning, professional and personal growth.\nHave fun doing what you like and achieve incredible results.\nBe you and live in an inclusive and diverse work environment.\n\nAt Siigo, we value the unique experiences and perspectives of each person. We believe that everyone has something valuable to contribute and we are excited to meet those who would like to contribute to our team. If you are passionate about growing and making a difference in an inclusive environment, we want to meet you!"