Job Description

Our client in the educational technology sector is looking for a Virtual Platform Advisor to join their work team.\nRequirements\nGraduate from an institute or university with a degree in Computer Science, Administration or related fields.\nAbility to analyze and solve problems.\nGood level of communication and customer orientation.\nPrevious experience in customer service (desirable).\nAbility to work as a team.\nWant to learn and develop professionally.\nFunctions\nProvide support and advice to users in the use of the virtual platform.\nAttend to queries and incidents in a timely manner.\nRecord and follow up on assigned cases.\nCoordinate with the internal team for the correct attention of users.\nBenefits\nRemote work.\nFinancial bonuses for performance.\nCareer line.\nTraining and courses.\nExcellent climate work.\nWorking hours\nMonday to Friday: 9:00 a.m. 6:00 p.m.\nSaturdays: 9:00 a.m. 12:00 p.m.",