Job Description
This is your opportunity!\nTracklink, a leading company in the field of Vehicle Safety, is looking for the best talents to join the Emergency Center team. If you have experience as a Teleoperator and want to learn and develop in Monitoring Centers, do not miss this opportunity:\nWhat should you have?\nManagement of Microsoft Office.\n3 years of experience in post-sales, customer service or operational support areas.\nAbility to resolve calls.\nGood writing and spelling.\nWhat will your functions be?\nSend certificates and contracts after installation according to the RESH.\nSend access credentials (username and password) to clients Platform Track.\nMonitor the acceptance of contracts after installation.\nAnswer calls and queries related to purchased plans, access, expirations and use of the platform.\nProvide virtual service to clients and verify correct sending of documentation.\nGive general support on platforms and applications.\nVerify that the area's procedures are complete on a daily basis.\nSupervise and verify compliance with maintenance tasks. the post-sales advisors.\nComply with policies, procedures and controls related to information security.\nConditions:\nGeneral payroll from the first day of work, from the first day of training.\nBasic according to the market.\nBenefit for years of permanence.\nDay off for birthday.\nGood work environment.\nThe company will assign you the laptop or work computer.\n100% Remote Work.\nWe are waiting for you!\nIn compliance with Law 2 9 7 3 3° and its Regulations, approved by Supreme Decree No. 0 0 3- 2 0 1 3-JUS, on the Protection of Personal Data, the company complies with guaranteeing the confidentiality of information and security regarding the processing of personal data that will be given to it with respect to all our applicants, therefore, if you apply to our request, it is understood that you accept the terms and conditions and privacy and cookie policies of the Platform. tracklink website.",