Job Description

Objective of the position: develop and maintain a portfolio of clients interested in repair services for cell phones, computers and other electronic devices, mainly using personal contacts, social networks, recommendations, digital groups and commercial opportunities in their environment. The company is responsible for the diagnosis, repair, technical support and warranty of the equipment; The advisor focuses on generating clients and repair opportunities.

Main functions
Gradually create your own portfolio of repair clients.
Make the company's repair services known to friends, family, acquaintances, businesses and personal contacts.
Find new clients through Facebook, Instagram, WhatsApp, Marketplace, local groups and other digital media.
Publish and share promotional material provided by the company.
Respond to initial queries from potential clients and simply explain the services available.
Identify what type of equipment the client has and what the reported failure is.
Request the information necessary to prepare a quote or receive equipment.
Channel repairs to our technical center.
Provide commercial follow-up to the client during the process.
Maintain communication with previous clients to generate recommendations and new repairs.
Request references and recommendations after satisfactory work.
Develop relationships with small businesses, entrepreneurs and people who can generate recurring repairs.
Meet individual business objectives and work with a strong results orientation.
Participate in commercial and basic training on cell phones, computers, types of repairs, guarantees and customer service.",