Job Description

We are looking for customer service advisors for our client Claro, focused on providing support and resolving queries through calls.

Modality:
- Remote work

What functions are you going to perform?
- Customer service by calls
- Resolve queries and requirements
- Provide support to users
- Record incidents and follow-up of cases
- Comply with quality and service indicators

Hours:
Monday to Sunday within the following time slots:
- 6:00 a.m. to 5:00 p.m.
- 8:00 a.m. to 7:00 p.m.
- 10:00 a.m. to 9:00 p.m.
- 12:00 p.m. to 11:00 p.m.
- 1 day of weekly rotating rest

What do we offer you?
- Base salary S/1130
- Variable S/226 by indicators
- Presenteeism bonus S/100 (during the first 2 months)
- Referral bonus
- Complete payroll with legal benefits

Requirements:
- Minimum experience of 3 months in customer service through a call center

At Apex, we value diversity in all its forms. We especially encourage people with disabilities to apply for this role.

If you are looking for a place where you can grow professionally, where your ideas are heard and where you are rewarded for your hard work, Apex América Perú is the perfect place for you!",