Job Description

At Overall we believe that your talent deserves the best Opportunity!\nWe are looking for a Bilingual Patient Care Coordinator for the company EDGE, a leader in the field of training highly qualified remote talent for the health, dental and insurance sectors. This position is the first point of contact with patients and aims to guarantee a fluid, cordial and professional experience, relying on empathy, attention to detail and the ability to provide excellent service.\nRequirements:\nAdvanced English (essential).\nMinimum 1 year of experience in customer service.\nExperience in the medical or health field (desirable, not exclusive).\nExcellent communication, empathy and customer orientation skills. service.\nAbility to work with agendas, systems and multiple tasks.\nSchedule:\nMonday to Friday, with start range between 7:00 a.m. and 7:00 p.m. and 11:00 a.m., working 8 hours a day. \nMain Functions:\nSchedule, reschedule and track patient appointments.\nMaintain records of appointments in the System.\nPerform eligibility verification to register new and returning patients.\nCommunicate information to patients about services, procedures, policies.\nManage concerns and complaints with a focus on solution.\nWork closely with the healthcare team.\nEnsure confidentiality of information and compliance of data protection regulations.\nWhat benefits do we offer?\nBasic Salary: S/. 3200.\nWork equipment: provided by the employer. \nModality: 100% remote.\nRenewable 3-month contract.\nComplete payroll.\nJob stability.\nTraining: Support from entry.",