Job Description

Virtual Call Center Advisor at ELIAS CAPELLAN\nFunctions\nManage incoming and outgoing calls from the virtual call center.\nCoordinate with internal teams to resolve customer queries.\nAnalyze call statistics and generate performance reports.\nCollaborate in the continuous improvement of call center processes.\nCall users to complete registrations \n\nRequirements\nPrevious experience in similar roles of customer service.\nKnowledge of call management and data analysis tools.\nAbility to work in a remote environment and coordinate with dispersed teams.\nGood communication and problem-solving skills.\n\nBenefits\nWe offer a flexible, remote work environment.\nYou will have access to ongoing training and professional development.\nAccess to a support team for personal and professional growth.\n\nThe opportunity to be part of our team offers a space to grow and develop skills in a dynamic and challenging environment.",