Job Description

Job Description

Online academy specialized in Chinese, Japanese and Korean courses is looking for an Educational Sales Advisor to follow up with prospects interested in our programs.

The person will be responsible for addressing leads, resolving doubts, explaining the educational offer, recommending the appropriate course according to the student's profile and closing registrations, maintaining an orderly follow-up in CRM.

We are looking for someone with sales experience, good written communication, follow-up ability, self-management and results orientation. It is not just a customer service position.

RESPONSIBILITIES

- Serve prospects interested in Chinese, Japanese and Korean courses.
- Contact leads by WhatsApp, call, email and CRM.
- Explain programs, schedules, prices, modality, payment methods and registration process.
- Diagnose the prospect's needs and recommend the most appropriate course.
- Provide timely follow-up until closure, reactivation or loss of the prospectus.
- Meet monthly sales and registration goals.
- Correctly record each interaction in the CRM.
- Follow up on pending payments and registration processes.
- Organize your daily commercial monitoring agenda without depending on constant supervision.
- Prioritize tasks, prospects and sales opportunities autonomously.
- Resolve basic operational doubts based on information and internal processes.
- Support campaigns for intensive, semi-intensive and re-registration courses.
- Maintain clear, professional communication aligned with the image of the academy.

REQUIREMENTS

- Minimum of 1 year experience in sales, admissions, commercial service or call center.
- Desirable experience in selling courses, educational services, online classes, diplomas or intangible products.
- Excellent writing and spelling.
- Ease of communicating by WhatsApp, call and email.
- Ability to work with monthly goals.
- Basic management of CRM, WhatsApp Business, Google Sheets or similar digital tools.
- Organization, consistency and punctual follow-up.
- High capacity for self-management.
- Ability to work independently without requiring constant supervision.
- Criterion to prioritize tasks and resolve basic business situations.
- Availability to learn about our academic programs.
- Commercial, responsible and results-oriented attitude.

DESIRED SKILLS

- Closing capacity.
- Handling of objections.
- Disciplined follow-up.
- Self-management.
- Initiative.
- Clear and professional communication.
- Administrative order.
- Tolerance to commercial pressure.
- Ability to work without constantly depending on a coordinator.
- Honesty to sell without promising unreal results.
- Proactivity.

WE OFFER

- Base salary.
- Commissions for closed sales.
- Training on our educational programs.
- Remote work.
- Integration into an academy specialized in Asian languages.
- Growth opportunity based on performance.
- Professional and results-oriented environment.

SCHEDULE

Monday to Friday, hours to be defined according to commercial operation.
Desirable availability to follow up with prospects during high response times.

APPLY YES

- You have experience in educational sales.
- You know how to follow up without losing prospects.
- You can work with goals.
- You are organized with the CRM.
- You have self-management.
- You are interested in the educational sector.
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