Job Description

MAIN FUNCTIONS\nAttend and advise clients through WhatsApp Business, Instagram and TikTok, providing a timely response aimed at closing sales.\nInform about products, availability, prices, promotions and guarantees of Invicta and Festina.\nManage and track orders and deliveries, coordinating with logistics, warehouse and courier.\nRecord interactions, sales and opportunities in the CRM or control tools, tracking leads.\nMeet commercial and sales goals. service, supporting campaigns and escalating claims or sensitive cases when appropriate.\n\nREQUIREMENTS\nStudies completed in Administration, Marketing or related careers.\nMinimum experience of 6 months in similar positions, ideally in sales, customer service or retail.\nManagement of WhatsApp Business, Instagram and TikTok, including its main commercial functions.\nManagement of Excel, Word and corporate email at an intermediate level.\nDesirable knowledge of CRM, order management, sales techniques and/or watch products and fashion accessories.",