Job Description

We are looking for customer service advisors for our Telecenter client, focused on providing support and resolving queries through calls.

Modality:
- Remote work

What functions are you going to perform?
- Customer service by calls
- Resolve queries and requirements
- Provide support to users
- Record incidents and follow-up of cases
- Comply with quality and service indicators

Available times:

Full Time
- Monday to Saturday from 8:00 a.m. to 7:00 p.m. (time zone)
- Fixed rest on Sundays

Part Time
- Monday to Saturday from 11:00 a.m. to 5:00 p.m. (time zone)
- Monday to Saturday from 12:00 p.m. to 6:00 p.m. (time zone)
- Monday to Saturday from 1:00 p.m. to 7:00 p.m. (time zone)
- 3 rotating rest days

What do we offer you?

Full Time
- Base salary S/1130
- Variable S/260 by indicators

Part Time
- Base salary S/565
- Variable S/130 by indicators

Benefits:
- Complete payroll with legal benefits
- Corporate agreements and discounts
- Activations and prizes
- Racing line
- Birthday gift
- Paid trainings

Requirements:
- Minimum experience of 6 months in a telecommunications call center

At Apex, we value diversity in all its forms. We especially encourage people with disabilities to apply for this role.

If you are looking for a place where you can grow professionally, where your ideas are heard and where you are rewarded for your hard work, Apex América Perú is the perfect place for you!",