Job Description

We are a home improvement company in Florida, United States, dedicated to providing comprehensive solutions for residential and commercial properties, including roofing services, HVAC, remodeling, windows, water treatment and other home improvement projects.

Our approach is based on offering quality solutions, an excellent customer experience and efficient management of each project. We are looking for an organized, proactive and detail-oriented person to serve as an Administrative and Operations Assistant, providing support in the administrative and operational processes that allow us to maintain an organized and efficient operation.

Responsibilities
- Manage and keep the company's CRM updated.
- Follow up with clients through calls, emails and messages.
- Register and update information related to clients, projects and operational activities.
- Follow up on the status of projects and coordinate communication between clients, suppliers and the operational team.
- Control inventories and support the counting and recording of materials for projects.
- Keep the company's digital documentation organized.
- Provide administrative support and collaborate with different areas to guarantee compliance with internal processes.
- Prepare basic reports and keep administrative information updated.

Requirements
- Intermediate English.
- Previous experience in administrative, operational or customer service positions.
- Excellent organization and attention to detail.
- Verbal and written communication skills.
- Management of office tools.
- Experience using CRM or ease of learning new platforms.
- Ability to work with multiple tasks, establish priorities and meet delivery times.
- Attitude of service, responsibility and willingness to work as a team.

will be valued
- Experience in service, construction, remodeling or home improvement companies.
- Basic knowledge of inventory control.

Schedule
- Monday to Friday from 9:00 a.m. to 6:00 p.m. (Eastern Time).

We are looking for a person with initiative, organizational skills and a learning attitude, who enjoys working in a dynamic environment and providing excellent support to both the internal team and our clients.",