Job Description
Fulfill your dreams, with us. We are a 100% Peruvian company, with leading brands in the market: EFE, La Curacao, Financiera Efectiva, Motocorp and Juntoz. In 2023 we celebrate 30 years as Grupo EFE, a large family with almost 5,000 employees with a presence throughout Peru and recognized for being the 3rd best company to work for in Peru (Great Place to Work Ranking 2024).\n\nWe have a great purpose that inspires us: Fulfill the dreams of our clients and employees and we live it day by day, communicating, listening, getting to know our people, growing together, valuing their characteristics and, above all, making decisions focused on our collaborators.\n\nWe invite you to be part of our great family! We are looking for the best talent to fill the position of COLLECTION ASSISTANT.\nTo be successful in this position you require:\nCompleted or ongoing studies in administration, accounting and/or related fields\nExperience in customer service, negotiation, sales (minimum 1 year)\nIntermediate knowledge of Excel\nAvailability to work from store opening to closing.\nYour main challenges will be:\nHandling queries from portfolio customers managed.\nMonitoring the completion of reprogramming, refinancing and payments.\nReview, consolidation of the reprogramming and refinancing files.\nKeep the managed portfolio report and payment report updated.\nGenerate timely alerts on particular cases.\nReview, consolidation of the reprogramming and refinancing files.\nEnsure the established service times.\nBenefits we have for you:\nEntry to payroll from the first day with all the benefits of the Law.\nInduction into the position and constant training.\nOpportunity to advance a career path (promotions).\nCorporate Discounts.\n At the EFE Group we firmly believe in equal opportunities for all genders, we promote generational diversity, ethnic origin, nationality and people with different conditions are welcome, in accordance with the provisions of Law No. 29973. We thank the applicant with a disability to inform us if they require any type of reasonable adjustment for their performance within the selection process.\nIn addition, we recognize accredited pre-professional and professional internships from 3 to 24 months as work experience.",