Job Description

Personnel Operations Assistant\n\nMode: Remote\nWe are looking for an organized, responsible person with excellent communication to join our team as a Personnel Operations Assistant.\nThis position will provide support in the daily activities related to our contractors and the personnel assigned to different projects. You will be an important point of contact to answer questions, follow up on requests, and support with administrative, operational, and travel needs.\nResponsibilities\nMaintain constant communication with contractors and personnel assigned to projects.\nRespond questions and requests related to their assignments.\nFollow up on information, documents, and pending internal personnel-related issues.\nSupport the Operations team with daily administrative activities.\nCoordinate flights, hotels, transportation, and staff arrivals when if necessary.\nManage flight changes, itineraries and other situations related to the trip.\nFollow up with staff before, during and after their transfers.\nKeep the necessary information and documentation of each contractor up to date.\nCoordinate with other team members to resolve operational needs.\nBe available to attend to urgent situations outside of working hours, especially related to arrivals, flights or last minute changes.\nRequirements\nSpanish native\nEnglish, with the ability to maintain written communications and conversations at work.\nExcellent communication and service to staff.\nGood organization and ability to handle several pending tasks at the same time.\nAttention to detail and constant follow-up.\nManagement of email, Excel and Microsoft Office tools.\nAbility to work independently remotely.\nAvailability to attend to urgent situations when necessary.\nExperience in administration, operations, human resources, logistics, mobility or personnel service.\nProfile we are looking for\nWe are looking for someone proactive, determined and reliable, who enjoys working directly with people and who can remain calm when there are last minute changes. It is important that the person has initiative and does not always wait for instructions to follow up on a pending matter.\nMy recommendation for publishing it:\nPersonnel Operations Assistant | Remote | Spanish/English\nI made the description broader than mobility so that candidates understand that the main role is the daily operation of contractors/staff, while travel coordination and urgent out-of-hours support are also part of the position.",