Job Description

Purpose of the position
Provide customer service and support through virtual channels, manage communications and support administrative and organizational tasks, ensuring professional, efficient and confidential interaction.

Essential requirements
- Advanced English (minimum 80%): spoken, read and written.
- Use of Microsoft Office, Google Calendar and Outlook.
- Experience in customer service systems.
- Students or people with slow studies of Legal Sciences.

Main functions
- Be the first point of contact with clients, providing professional and friendly assistance through telephone, email and virtual communication channels.
- Manage incoming calls, emails and messages, ensuring they are directed to the corresponding department or person.
- Schedule and coordinate virtual meetings, appointments and agenda management when necessary.
- Provide general information about the company and support customer inquiries in a timely manner.
- Support administrative tasks, including document management, data entry and digital record maintenance.
- Ensure fluid communication between internal teams and external contacts.
- Maintain a high level of professionalism and confidentiality in all interactions.",