Job Description

Responsible for supporting the collection area in the administrative management of processes, ensuring organization, agility in document flow, execution of denials and support in the interface with legal, contributing to the effectiveness of credit recovery actions. properties for request and collection of necessary documents Check and organize documentation for sending to the legal department Send processes/documents to the legal department to initiate actions, when applicable Monitor the status of cases forwarded to the legal department Ensure that all documents are complete and correct before sending Update information in system/CRM Support the billing team in organizing the portfolio and administrative demands Control deadlines and ensure that processes progress without delays Act as a bridge between billing and legal Perform the denial of outstanding debts with Serasa, in accordance with company policy Ensure that the data sent to denial are correct (CPF/CNPJ, values, dates, contract) Control and monitor negative records Monitor payments made and arrange for the withdrawal of denial within the appropriate period after debt settlement Avoid errors that could generate legal impact or customer complaints Maintain an updated record of all denials and write-offs madeRecurring contact with clients/those responsible for collecting documents Organization and checking of documentation Execution and control of denials Monitoring and removal of restrictions after payment Sending demands to the legal department Monitoring and updating the status of processes Administrative support for the collections teamPlease mention the word **CLEANLY** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.