Bilingual Customer Service Posted View

January 12, 2026

Colombia

Full-time

Computrabajo

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Descripción

Job Description

Objective:

The main objective is to strengthen and expand business relationships with strategic partners through the effective management of an assigned portfolio. This includes identifying collaboration opportunities that generate mutual benefits, developing and executing joint actions with partners, as well as exploring new strategic alliances.

Features:
-Participate in initial meetings with potential partners to support the definition of commercial terms and analyze synergy opportunities that strengthen collaboration.
-Design and execute specific action plans for each partner, considering their category and particularities.
-Strengthen the relationship with partners by proposing collaborative initiatives and analyzing new opportunities that arise over time.
-Have a direct, professional and close relationship with partners.
-Coordinate initiatives with the marketing area to increase the visibility of alliances and the company.
-Send monthly progress reports to partners, including the status of referred leads and corresponding commission payments.
-Manage the billing and collection process to wholesale partners and suppliers.
-Attend to leads referred by partners, offering quotes, monitoring and personalized support based on the services of interest.
-Search for new suppliers that complement the company's services, analyzing their viability and developing value proposals.
-Preparation and analysis of internal reports for the area related to partners.
-Keep partner files, folders and information updated.
-Functions inherent to the role.",