Job Description

100% REMOTE JOB OPPORTUNITY! \n CUSTOMER SERVICE POSTPAYMENT CAMPAIGN \n Work from the comfort of your home and be part of our PARTNER SERVICE team!\n MODALITY: 100% REMOTE\n DAY: FULL TIME\n SHIFT: AFTERNOON ROTATING SCHEDULES\n BREAK: ROTATING, MONDAY TO SUNDAY\n EXPERIENCE: MINIMUM 3 MONTHS IN CALL CENTER, CERTIFIED AND ESSENTIAL \n WHAT WILL YOUR FUNCTIONS BE?\n Receive calls from clients who have Claro services.\n Provide adequate, timely and quality service.\n Resolve customer queries and requirements.\n Carry out commercial management during service.\n FULL TIME SCHEDULES FOR LATE SHIFT\nSchedules are rotating and are assigned according to need operational:\n 12:00 p.m. m. to 8:15 p.m. m.\n 1:00 p.m. m. to 9:15 p.m. m.\n 2:00 p.m. m. to 10:15 p.m. m.\n 3:00 p.m. m. to 11:15 p.m. m.\n 3:15 p. m. to 12:00 a.m. m.\n The day includes 7 hours and 30 minutes of management + 45 minutes of refreshment, making a total of 8 hours and 15 minutes.\n IMPORTANT: The rest is rotating and management is carried out from Monday to Sunday. The schedule may vary according to the need for the service.\n TRAINING\n Start: Monday, August 24\n Days: Monday to Saturday\n Hours: 12:00 p.m. m. to 7:00 p.m. m.\n Duration: 16 days in total:\n 12 days of theoretical induction.\n 4 days of practical process.\n Training with subscription according to the conditions of the campaign.\n ESSENTIAL REQUIREMENTS\n Minimum experience of 3 months in a Call Center.\n Certified experience essential.\n Availability to work full-time afternoon shift.\n Availability to work with rotating breaks.\n Have a PC or laptop own.\n Windows 10 or 11 operating system.\n 5th generation Core i3 processor or equivalent onwards.\n Minimum RAM memory of 8 GB.\n Wired Internet with minimum speed of 50 Mbps.\n Headphones with USB input.\n Camera on during training.\n Vacancies available for people from Lima.\n BENEFITS\n 100% remote work after training.\n Payments punctual.\n Bonuses in accordance with the conditions of the campaign.\n Benefits and corporate agreements.\n Opportunity for growth within Partner Service.\n Agreements in health, education, entertainment and other services.\n DOCUMENTATION FOR ENTRY\nUpon successfully completing and approving the induction and service process, the corresponding documentation will be requested to formalize the entry.\n IF YOU HAVE CERTIFIED CALL CENTER EXPERIENCE AND YOU ARE LOOKING FOR A 100% REMOTE OPPORTUNITY, THIS VACANCY IS FOR YOU!\n Write to us and apply now!\n WE ARE WAITING FOR YOU AT PARTNER SERVICE!",