Job Description

Langon Colombia S.A.S., a legal services company and American law firm registered in Colombia, which provides assistance to international clients, is looking for a Customer Service and Translation Assistant.

Required profile

Because all our clients are foreigners, a high level of English is required, with the ability to maintain fluid conversations and offer agile responses both in writing and orally.

Previous experience is required. The position involves a learning period, so we are looking for a person with a genuine interest in training, professional growth and long-term projection within the organization, not someone looking for a temporary opportunity.

The selected person will be trained to specialize in our internal processes and will have real growth opportunities within the company.

Competencies and Aptitudes

We are looking for a professional who has:

Strong attention to detail ability for both the preparation and review of documents.

Recursion to solve problems efficiently and effectively.

Planning and preparation capabilities.

Excellent command of English (oral and written).

High responsibility to carry out tasks autonomously during the work day.

Collaboration and coordinated work with the team.

Great communication skills, especially written.

Ease of planning and executing day-to-day tasks, complying with established times.

Extensive knowledge and use of office tools, Microsoft Teams, Dropbox and Office 365.

Knowledge or experience in translation (not mandatory, but valued).

Responsibilities

Assist with translation and interpretation during accounting, payroll, and administrative calls.

Organize, review and edit documentation in Spanish and English.

Provide service to internal and external customers.

Translation and writing of basic content in English.

Respond promptly to customer needs in accordance with company standards.

Schedule calls and consultations with potential clients.

Answer calls from potential clients in English.

Provide various administrative assistance.

Support as “Community Manager” for the company's social networks.

Working Conditions

Indefinite-term employment contract.

Mainly teleworking modality, with periodic in-person functions.

You must have your own work tools (computer, excellent internet connection and adequate space to perform your duties).

Opportunity for professional growth within the company and job stability.

Approximate salary between $2,500,000 and $3,000,000 COP, depending on experience, plus all legal social benefits.
Hours: Monday to Friday from 8:30am to 05:00pm",