Job Description

At BPO Global Services we want you to be part of our team. If you have Call Center experience, are passionate about customer service and are looking for an opportunity to work from home, this vacancy is for you. You will be responsible for providing operational and administrative support to the operation, guaranteeing efficient information management, process monitoring and timely attention to different requests, contributing to compliance with quality, productivity and service level indicators.\n\nWhat will be your challenge?\n-Attend to customer concerns, questions, complaints or requests in a timely manner.\n-Record the information obtained after serving a client or user.\n-Know in-depth about the products or services to provide the appropriate information to the customer. client.\n-Comply with the rules, manuals, procedures, internal communications or any other type of document of the employer and/or the user company.\n-Perform data analysis and generate reports when necessary.\n-Other functions assigned by your immediate boss related to the position.\n\nWhat do we offer?\nSalary of $2,250,000 + Salary bonus of up to $300,000 + Corporate benefits.\nContract for performance of services.\n100% remote mode.\nSchedule Monday to Friday from 8:00 a.m. to 5:00 p.m. m. to 6:00 p.m. m. and Saturdays from 8:00 a.m. m. to 12:00 m., according to the needs of the operation.\n\nWhat are we looking for?\nCompleted academic bachelor's degree.\nMinimum 6 months of experience in Call Center.\nFull-time availability.\nGood use of office tools.\nDetail orientation, organization and excellent customer service.\n\nBe part of BPO Global Services and take your career to the next level!",