Job Description

Were looking for a Banking Specialist to join our team in Waha Nacional. In this role, youll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.\nYoull focus on understanding customer needs, handling information responsibly, and ensuring a smooth and positive experience in every interaction.\nWHO YOU ARE\nA customer-focused professional who genuinely enjoys helping others.\nA solution-driven thinker who aims to resolve situations efficiently and accurately.\nA clear communicator who can explain information in a simple, friendly, and confident way.\nA proactive problem solver who stays calm and focused in different customer scenarios.\nA responsible and detail-oriented person who handles information with care and discretion.\nA bilingual communicator with English B2 proficiency.\nA team player with a positive mindset and a strong sense of accountability.\nREQUIREMENTS\nHigh school diploma completed.\nNo previous work experience required.\nAvailability to work: TRN: Monday to Friday 12:30 - 22:00 PM weekends off / Operations: 11:00 - 20:30 //11:30 - 21:00 // 12:00 - 21:30 // 12:30 - 22:00 // 2 days off.\nResidence: Waha Nacional\nLETS TALK ABOUT BENEFITS\nSalary: COP 2,315,000.00/Mo\nWork schedules of 42 hours per week, designed to support work-life balance. \nPerformance-based bonuses Up to 15% of the salary to reward your results and commitment. \nIndefinite-term contract for long-term stability.\nAccess to our exclusive Gaming Arena, designed for entertainment and team connection.\nEmployee fund benefits to support your financial wellbeing.\n*Terms and conditions apply.\nLOCATION WORK MODALITY\nLocation: Waha Nacional\nModality: WAHA\n\nTHIS IS WHAT SETS US APART\nWe are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in more than 300 languages and dialects.\nCertified by Great Place To Work® as one of the best workplaces in the country and worldwide, we continue to lead the way in innovation, always going beyond.\nAt TP, we champion diversity, equity, and inclusion in every connection. We value unique perspectives and identities, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment strengthens our impact and helps build a more equitable world.\n\nMake a difference with the TOP Team",