Job Description

Job Description

We are a U.S.-based company in the life insurance industry looking for a responsible, proactive, and professional individual to join our Agent Services team.

We are looking for someone who enjoys staying organized, following up on tasks, learning new systems, and helping a team operate efficiently. The ideal candidate takes pride in their work, communicates clearly, and is interested in building a long-term professional relationship with our company.

Responsibilities

* Provide administrative support to our team and insurance agents.
* Follow up on pending requests and administrative processes.
* Prepare, review, and organize documents.
* Maintain accurate information in internal systems.
* Communicate with insurance companies regarding applications and pending requirements.
* Assist agents with administrative questions and process updates.
* Keep records organized and ensure tasks are completed accurately and on time.
* Collaborate with team members to support daily operations.

Requirements

* Advanced English proficiency, both written and spoken.
* Excellent organizational and time-management skills.
* Strong attention to detail.
* Professional written and verbal communication.
* Basic computer skills and familiarity with email and digital tools.
* Ability to learn new software and follow established procedures.
* Responsible, proactive, and self-motivated attitude.
* Reliable internet connection and a suitable home-office environment.",