Job Description

About the Role:
We are seeking a full-time Virtual Assistant / Assistant Travel Advisor to work closely with the founder of a growing travel agency and host agency supporting independent Travel Advisors across Canada and the U.S.

This role offers the exciting opportunity to:
• Assist with planning, designing, and booking custom, high-end travel experiences for a mix of clients
• Support a growing host agency team of independent advisors as your skills develop
This is a fully remote position with flexible hours, coordinated with the founder to ensure coverage across time zones.

What You’ll Do:
Initial focus - assisting the founder with travel clients:
• Build one-on-one relationships with clients to understand their travel needs
• Research hotels, suppliers, excursions, and pricing
• Prepare detailed proposals and custom itineraries
• Provide concierge services for accommodations, excursions, and activities
• Ensure all pre-travel tasks are completed with precision

Additional responsibilities - as skills develop:
• Support the onboarding of new advisors and/or members
• Maintain CRM and itinerary software
• Assist with marketing campaigns and engagement tracking
• Monitor communications and respond professionally on behalf of the founder when appropriate
• Provide operational support for independent advisors, including coaching or process support in alignment with company methodology

Note: You will begin with primarily owner-support duties. As training and trust are established, you may begin direct client interaction and independent decision-making.",