Job Description

MedVA is seeking experienced Medical Billers to support U.S.-based healthcare clients in streamlining their revenue cycle operations. If you’re detail-oriented, fluent in English, and have a strong grasp of U.S. medical billing standards, this is your opportunity to thrive in a flexible, high-impact role.


What You Will Do:

Medical Billing & Claims Processing:
• Submit clean claims electronically and via paper
• Verify insurance eligibility and benefits
• Apply correct CPT, ICD-10, and HCPCS codes
• Process claims across multiple specialties and payer types
• Handle workers’ comp, auto accident, and out-of-network claims

Accounts Receivable & Follow-Ups:
• Track denials and resubmit corrected claims
• Follow up with insurers and appeal rejections
• Contact patients for outstanding balances and payment plans
• Post payments and reconcile accounts accurately

Compliance & Documentation:
• Maintain HIPAA compliance and confidentiality
• Keep detailed records of claims, payments, and denials
• Stay updated on billing regulations and coding changes


What We Are Looking For:
• 2+ years of experience in medical billing and RCM
• Experience with U.S.-based medical practices
• Strong knowledge of insurance claims, AR follow-ups, and denials
• Proficiency in CPT, ICD-10, HCPCS coding and EOB interpretation
• Familiarity with billing platforms (e.g., Kareo, eClinicalWorks, AdvancedMD, DrChrono)
• Excellent written and verbal communication in English
• Ability to work independently and manage multiple tasks

Preferred:
• Certified Medical Biller or Coder (CPC, CPB, etc.)
• Experience with prior authorizations and benefits verification


IT Device Requirement:
To be eligible for onboarding, your device MUT meet the following -

Operating System:
• Windows 11 (64-bit) - genuine and activated
• Windows 10 (64-bit) - supported only until February 2025
• Mac and Huawei devices are NOT allowed

Hardware:
• Reliable processor: Intel Core i5, i7, i9 or AMD Ryzen 3,5,7 or higher
• At least 8GB to 12GB RAM
• Functional webcam and noise-canceling headset
• Antivirus software installed and active
• Backup power source recommended
• Storage and Browser: At least 128GB (preferrable SSD)

Internet:
• Stable, high-speed connection
• Wired connection preferred
• Download: At least 25 Mbps (Cable/DSL/Fiber)
• Upload: At least 16 Mbps


FAQs:
• Is MEDVA HIPAA-compliant?
Yes. We follow strict HIPAA standards and train all VAs to handle patient information securely.

• Does MEDVA offer bilingual Spanish/English accounts?
Yes. We have clients who require bilingual virtual assistants.

• Aside from Medical VAs, are there other job openings?
Yes. We also have BIZVA (Business Virtual Assistant) roles, though our main priority is candidates with medical backgrounds.

• What is MEDVA’s payment platform?
All MEDVA Admins and VAs are using myMEDVA Pay platform.

• Will I be required to use a time tracker?
Yes, MEDVA uses Time Doctor 2 for productivity monitoring.

• Do we get paid PTO and holidays?
Paid time off (PTO), holidays, bonuses, and paid breaks may be offered depending on your client. Many of our clients provide these as part of their work arrangements, while others may follow different setups based on business needs.

• Does MEDVA provide PC/Laptop devices or the internet?
No. Applicants must use their own device and internet connection.

• What is the WiFi and Device Check?
We verify that your internet connection and equipment meet the requirements for remote work. This includes checking connection speed, camera, and audio. ",