Job Description

Denken Solutions Inc is an IT company with 15 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.\nThe role is 100% remote from any location in Mexico. The client is located in the United States, so a fluent English level is required.\nHiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc)\nLabor Days: Mon- Fri from 8:00 AM to 5:00 PM PST\nSalary: Up to $25,000 MXN gross\n\nWe are seeking a highly responsive and professional Receptionist / Client Relations Coordinator based in Latin America to manage inbound calls and support our administrative team within a luxury villa rental company. \nThis role is primarily phonebased client communication, with secondary responsibilities supporting our admin and operations team. The candidate must be comfortable speaking with high-net worth clientele and representing a luxury brand with professionalism and discretion.\n\nPrimary Responsibilities:\n Answer and manage inbound phone calls throughout the day (high responsiveness required)\n Communicate with clients in a polished, friendly, and confident manner\n Qualify inquiries and demonstrate basic sales ability when speaking with potential clients\n Maintain and update the CRM system\n Perform data entry, organize spreadsheets, and handle general administrative tasks\n Support the operations team with various assigned tasks\n\nRequirements:\n Extremely fluent English (spoken and written)\n Excellent phone communication and interpersonal skills\n Friendly, professional, and approachable demeanor\n Strong organizational and administrative abilities\n Experience with CRM systems, spreadsheets, and data entry\n Highly responsive, detail-oriented, and reliable\n Ability to interact with high-end clientele in a refined and professional way\n Quiet home office with no background noise during calls\n Stable high-speed internet connection and reliable computer setup\n Professional call quality (good microphone or headset required)",