Job Description

Overview

We are looking for a proactive and detail-oriented Client Support & Marketing Coordinator to support our team in managing client documentation, maintaining CRM accuracy, and creating engaging visual content for our social media channels. This role is ideal for someone who is self-motivated, organized, and comfortable working independently in a fast-paced environment.


About BridgePoint Investments

BridgePoint is a dynamic and forward-thinking boutique consulting firm providing back-office services, consulting, and finance services for SMEs. We are committed to fostering growth and development in our clients and their companies, positioning them as leaders within their sectors. Our consultants actively contribute to business development, the hiring process, internal initiatives, and training programs. We work across a variety of industries and business functions and provide depth and breadth of experience across a set of core duties and responsibilities.


Key Responsibilities

1. Financing & Client Support
- Collect required documentation from clients and ensure all forms are completed accurately
- Assist in preparing files for financing review and submission
- Maintain consistent communication with leads and clients via email, phone, and video calls
- Follow up regularly to ensure timely document collection and client engagement
- Update the CRM daily to reflect client status, interactions, and progress for KPI tracking

2. Marketing & Content Creation
- Create visual content for social media (graphics, short videos, posts)
- Manage the posting schedule and publish content across platforms
- Monitor engagement and respond to comments/messages when needed
- Support the development of brand-aligned content that attracts and educates potential clients

3. Internal Coordination
- Collaborate with the financing and operations team to ensure alignment
- Maintain organized digital files and documentation
- Support administrative tasks as needed
Values & Work Style We Expect
- Self-motivated, with the drive to take initiative and move tasks forward
- Able to work independently without the need for constant supervision
- Detail-oriented, ensuring accuracy and quality in every task
- Proactive and resourceful, always looking for solutions rather than waiting for instructions
- Responsible and reliable, consistently following through on commitments
- Empathetic and persuasive communicator
- Excellent communication and interpersonal skills

Requirements
- English level B2–C1 (comfortable speaking and writing)
- Own computer and reliable internet connection
- Minimum 1 year of experience as an assistant or similar role
- Full-time availability
- Basic knowledge of digital tools (CRM, Canva, social media platforms)

Compensation
- Monthly salary range: 1,500,000 – 1,800,000 COP
- Additional growth opportunities based on performance",