Job Description

We are incorporating a professional with proven experience on ARANDA platforms to support an institutional asset management and assistance desk service.

Main responsibilities:
Manage, configure and maintain ARANDA platforms.
Perform updates, functional and security improvements.
Participate in migrations, validations and reversal plans when appropriate.
Resolve complex incidents and act as level 3 escalation.
Support preventive and corrective maintenance, reporting and optimization of the platform.
Work in coordination with the Service Manager and the support team.

Requirements:
Demonstrable experience managing ARANDA platforms.
Knowledge of asset management, help desk, incidents, requests and SLA.
Experience in updates, data migration, integration and critical incident resolution.
Ability to document procedures and work at low service levels.
Availability to support the work in initial operation, up to 15 working days, and work in partial dedication mode.

Conditions:
Modality: convenient, remote with availability for coordination and occasional activities.
Gross monthly income: between $1,600,000 and $2,600,000, according to specific experience at ARANDA.
Incorporation: immediate.
Interested parties: send CV indicating concrete experience at ARANDA, projects carried out, availability and income aspirations.

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