Job Description

Microsoft 365 Adoption and Productivity Consultant (Freelance)

IT services company requires Technologist or Professional in Systems Engineering, IT or related careers, with minimum experience of 2 years in Microsoft 365. Intermediate or advanced level of English will be valued (not exclusive).
We are looking for a professional with experience in technological adoption, digital productivity, requirements gathering, user training and solution design within the Microsoft 365 ecosystem. Their mission will be to maximize the use of Microsoft's collaborative tools, promoting new ways of working that generate greater efficiency, organization and productivity within it. day by day of users.

Objective of the position

Drive effective adoption of Microsoft 365 through continuous training, monitoring and improvement strategies, identifying high-impact features and promoting its practical application to optimize collaboration, knowledge management and operational efficiency of teams.

Main responsibilities
•\ Carry out assessment of needs and opportunities for improvement with end users and business areas.
•\ Design and implement functional solutions within the Microsoft 365 ecosystem.
•\ Plan and execute practical workshops and training sessions on Microsoft 365 tools, including:
o\ SharePoint Online
o\ Microsoft Teams
the\ Planner
o\ Microsoft To Do
o\ OneNote
o\ Outlook
o\ Excel
o\ PowerPoint
o\ OneDrive
o\ Microsoft Forms
o\ Microsoft Lists
o\ Microsoft Loop
o\ Power Automate
o\ Copilot for Microsoft 365 (desirable)
•\ Identify underutilized functionalities and use cases that allow generating immediate benefits for users from the first day.
•\ Promote best collaboration practices, personal productivity, document management, team work and task automation.
•\ Design and execute adoption campaigns and change management within the Microsoft 365 environment.
•\ Create support material, quick guides, infographics, short videos and “Tips & Tricks” communications to encourage the efficient use of tools.
•\ Providing functional support to users and process leaders during the implementation of new work practices.
•\ Design mechanisms that guarantee the transfer, application and sustainability of acquired knowledge, preventing it from remaining solely in specific locations or people.
•\ Measure levels of adoption, participation and use of tools, proposing actions for continued improvement.
•\ Document processes, good practices and recommendations for the organization.

Requirements

•\ Probable experience in Microsoft 365 / Office 365.
•\ Solid knowledge in SharePoint Online, Microsoft Teams, Outlook, OneDrive and Microsoft productivity tools.
•\ Experience in user training, workshop facilitation and technology adoption programs.
•\ Ability to identify opportunities for improvement and translate business needs into practical solutions.
•\ Excellent communication, presentation and relationship skills with users at different organizational levels.
•\ Experience in preparing training material and functional documentation.

Desirable
•\ Experience in Power Platform (Power Automate and Power Apps).
•\ Experience in digital transformation projects, change management or technological adoption.
•\ Knowledge of adoption metrics and user experience.
•\ Experience in implementation and adoption of Microsoft Copilot.

Modality
•\ Freelance contract.
•\ Remote or hybrid mode (according to project).
•\ Duration and dedication to be defined.

Economic conditions: Depending on experience, Microsoft certifications, availability and scope of the project.
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