Job Description

Process Consultant Freelance Mode\nObjective of the position\nProvide specialized support in the survey, analysis, documentation and improvement of organizational processes, ensuring operational efficiency, documentary clarity and alignment with quality standards.\nResponsibilities\nSurvey, analysis and documentation of operational and administrative processes.\nDesign and preparation of flow charts using process modeling tools.\nWriting policies, procedures and operational manuals.\nIdentification of areas of improvement and proposal of actions to increase efficiency and quality.\nApplication and alignment of processes with standards such as ISO 9001 and Balanced Scorecard.\nProfessional customer service, maintaining clear, formal and results-oriented communication.\nRequirements\nVerifiable experience in process consulting.\nManagement of tools for diagramming and documenting processes, such as Visio, Bizagi, Lucidchart, Draw.io, Miro or ARIS.\nExcellent writing and ability to analysis.\nExperience in the construction sector is desirable.\nAvailability to attend to projects with clients in Monterrey and Mexico City.\nModality\nFreelance work.\nPayment per project for the provision of professional services.\nMainly remote mode, with the possibility of in-person meetings according to project requirements.",