Job Description

An important transportation company with more than 35 years of leadership in the sector, is looking for dynamic, enthusiastic young people with a vocation for service for the position of Contact Center Teleoperator:\n\nRequirements:\nComplete Secondary School\nMinimum experience of 06 months in similar positions. (Contact Center, Call Center) \nExperience in sales and customer service. \n User-level Office management.\n Availability to work rotating schedules from Monday to Sunday.\n It is essential to have a PC / Laptop for exclusive use for home office. \n Availability to work remotely on a full-time shift.\n With a vocation for service, kindness and a good level of communication.\n Have headphones with exclusive USB input.\n\nFunctions:\n1. Respond in an assertive, objective and empathetic manner to the needs presented by clients.\n2. Manage and reduce the impact of possible claims and/or complaints that arise through our service.\n3. Guide quotes towards the purchase of services offered by the organization.\n4. Promote services through different means of communication with our clients and close the sale.",