Job Description

Join Siigo and transform lives with us!\n\nAt Siigo our purpose is to transform the lives of our team, accountants and entrepreneurs. We believe that, with your talent and unique perspectives, we can achieve great things together. We would love for you to join our team and be part of this exciting adventure.\n\nJob Description\nWe are looking for passionate people who want to be part of the Customer Success team in the position of Renewal Coordinator. We value the diversity of experiences, skills, and we are committed to creating an environment where everyone feels valued and supported.\n\nYour challenges:\n-You lead the renovation team, accompany and promote the development of your collaborators in charge to achieve results.\n- You plan and execute activities that enhance the team's skills.\n- You provide support and feedback to the staff in charge to guarantee compliance with the objectives.\n- You guide and support in the solving problems specific to the area, identifying the causes and generating alternative solutions.\n- You develop, motivate and facilitate a great work environment for your work team.\n- You support the execution of pilots by defining objectives, success criteria and monitoring their results, ensuring their effective implementation.\n- All other functions that are assigned by the immediate leader and that correspond to the nature of the position.\n\nWhat do we need from you?\n- You are a Technician, Technologist o Professional in careers such as Accounting, Business Administration, Economics and/or similar.\n- You have at least 1 year of experience leading teams, preferably in areas of renewal, retention, loyalty.\n- You have skills in leadership, strategic thinking, information analysis, decision making, negotiation and assertive communication.\n- You have intermediate command of Excel.\n\nWhat we offer:\n- 100% remote work modality from anywhere in Colombia.\n- Direct indefinite-term contract with the company, more benefits.\n\nWe propose:\n- Be part of a company that transforms lives, promoting a culture of excellence based on purpose, values and skills.\n- Enjoy a Benefits, Wellness and Balance Plan, which integrates our life inside and outside the company, creating experiences of happiness for collaborators and their families.\n- Interest and support in your continuous learning, professional and personal growth.\n- Enjoy doing what you like and achieving incredible results.\n- Be yourself and live in an inclusive and diverse work environment.\n\nAt Siigo, we value the unique experiences and perspectives of each person. We believe everyone has something valuable to contribute, and we are excited to meet those who would like to contribute to our team. If you are passionate about growing and making a difference in an inclusive environment, we want to meet you!"